Purpose:
This service aims to enhance transparency, integrity, and the fight against corruption, clarifying the appropriate channels for whistleblowing, along with the related procedures and responsibilities. Additionally, it encourages SASO's personnel to report securely and confidentially, assuring them protection from any repercussions for filing reports. This ensures SASO's protection from violations and fraud while helping to mitigate such issues.
Service Owner:
The Internal Audit General Department
Violations:
Includes the following:
• Fraud Cases:
- Misleading conduct that results in actual or potential financial loss or unfair advantage to SASO or any individual, including activity involving clients or external parties where systems and processes are utilized. This includes the misuse or theft of SASO's funds, assets, information, data, or other property through deception or other means.
- Intentional falsification or destruction of documents, or use of falsified documents for normal business purposes, or misuse of authority or information.
- Deliberately presenting or disseminating false or misleading financial or non-financial records or data in any form.
• Corruption Cases:
- Dishonest behavior or breach of trust while performing work or abusing authority to manipulate for personal gain, for the benefit of SASO or others, or to cause loss to SASO or others.
- Accepting or offering commissions or bribes.
• Other Cases:
- Inappropriate conduct that harms the interests of SASO or causes it financial or non-financial loss.
- Unethical conduct or misconduct that violates SASO's regulations and policies.
Maintaining Confidentiality and protecting the whistleblower:
The whistleblowing policy approved by SASO's Board of Directors includes several provisions aimed at ensuring the confidentiality of reports and protecting the whistleblower, including the following:
- The Internal Audit General Department and all involved parties shall maintain the confidentiality of the whistleblower's information, the accused, and individuals related to the reports, and details about the nature of the report and witnesses if applicable.
- The Internal Audit General Department and all involved parties shall not disclose the data and details of the reports except based on legal grounds, to those with a direct relationship to the report's details from relevant authorities, and disclose information only to the necessary extent.
- All individuals involved in the investigation shall maintain the confidentiality of the investigation and not disclose or leak any information about it.
- SASO is committed to protecting the whistleblower from any actions taken against them as a result of whistleblowing, ensuring their professional safety and related procedures. No employee will face discrimination in treatment when reporting any violation.
Procedures and Channels for whistleblowing:
1. The whistleblower shall submit all reports through one of the following channels:
o Through SASO's portal (
).
2. The whistleblower shall adhere to credibility and objectivity, prioritizing the interests of SASO over any other interests.
3. The whistleblower must include all supporting documents and evidence, if available, and cooperate with the Internal Audit General Department in providing all necessary information and answering inquiries.