Frequently Asked Questions

  • Air conditioners with small capacity (SASO-2663:2018).
  • Air conditioners with large capacity (SASO-2874:2016).
  • Electrical dryers (SASO-2883:2017).
  • Water heaters (SASO-2884:2017).
  • Electrical washing machine (SASO-2885:2018).
  • Refrigerators, refrigerators with freezers, and freezers (SASO-2892:2018).
  • Electrical engines (SASO-2893:2018).
  • Lights: first part (SASO-2870:2018).
  • Lights: second part (SASO-2902:2018).
  • New light vehicles (SASO-2847:2017).
  • Tires (SASO-2857:2016).
  • Rationalization of water consumption regulation (M.A. 156-16-03-06).

  • The product should conform to Saudi standards and the standards of the label.
  • When an enterprise applies for a license, it should provide SASO with any required information related to their product. In addition, the enterprise should facilitate the task of obtaining a model's sample to ensure its conformity to standards at its own expense.
  • The enterprise should declare that all provided information is correct under its responsibility and by submitting the application using any of available methods electronically is considered as declaration to do so.
  • The enterprise should pay all the required costs associated with the request to SASO.
  • The validity of using the label is limited to products and models that are mentioned in detail in the license and should not be used for any other products or models.

  • Registering the company as applicant to obtain energy efficiency licenses through SASO's website (www.saso.gov.sa), electronic services, then energy efficiency program or using this link (here).
  • Registering the laboratory electronically and attaching a copy of the laboratory's accreditation certificate and area of accreditation through SASO's website (www.saso.gov.sa), electronic services, then energy efficiency program or using the link (here).
  • To submit your request electronically, the username and password should be used to log in to the program through the link (here).
  • Attaching a test's report which conforms to Saudi standards of product's energy efficiency and the standards of product performance's requirements, which has mentioned in product's energy efficiency standard (if any). Moreover, the report should be issued by an accredited laboratory and from accreditation body that has a full membership in ILAC.
  • Paying the fees before starting the application's technical study, no later than 30 days after the application's registration in the electronic system.
  • Replying to observations, if any, then apply again in period no later than 30 day form technical observation date.
  • Completion the technical study of the application and the management's approval.
  • Issuing the certificate and energy efficiency label electronically and it should be displayed in the applicant's screen.

The laboratory must obtain accreditation certificate conforms to the Saudi standard of the product's energy efficiency and the standards of the product performance's requirements, which has been mentioned in product's energy efficiency standard. Moreover, the report should be issued by accredited laboratory and from accreditation body that has a full membership in ILAC.

  • Registering the laboratory in the program electronically and attaching a copy of the laboratory's accreditation certificate and the field of accreditation through SASO's website (www.saso.gov.sa), electronic services, then energy efficiency program or using the link (here).
  • To submit your request electronically, the username and password should be used to log in to the program through the link (here).

  • The enterprise must register officially in Ministry of Commerce or Saudi Energy Efficiency Center (SEEC) and it must be authorized to deal with these activities according to of Saudi Arabia's laws, or It is registered in SASO.
  • The product must conform to the Saudi standards and the standards of the label.
  • The enterprise must provide SASO with any required information when applying for a license and facilitate the task of obtaining a model sample when needed to ensure its conformity to standards on its expenses.
  • The enterprise must pay to SASO costs arising from the application.
  • The validity of using the label is limited to products and models that are mentioned in detail in the license and should not be used for any other products or models.

  • The applicant accesses the website of fuel economy label for new and light vehicles program (here) using username and password and searches about vehicle's model from the saved list on the website. The result will be one of the following:
  1. The vehicle's model is involved in the saved list on the website, so the applicant will submit an application of obtaining fuel economy label for new and light vehicles through the website.
  2. The vehicle is not involved in the saved list on the website.
  • The applicant fills the electronic application to add new vehicle model through the website.
  •  The applicant receives an invoice for the studying cost of registration of a new vehicle model and reviewing attached documents for the applicant through the website.
  • The applicant pays the invoice for the studying cost of registration of a new vehicle model and reviewing attached documents through Sadad system no later than 30 days. Then the application will be transformed through the website to a technical professional in the department.
  • The technician studies the application.
  • The application is be reviewed by the director of efficiency label department after approval by the technician.
  • After the director's approval, the website will issue an invoice of issuing cost of fuel economy label for new and light vehicles and notify the applicant through his account on the website and his e-mail.
  • The applicant pays the invoice of issuance cost of fuel economy label for new and light vehicles through Sadad system within the statutory period (30 days).
  • After the payment completion, the portal will notify the applicant about the issuance of fuel economy label for new and light vehicles through his account in SLS and his e-mail.
  • The applicant accesses his account on the website and prints electronic copy of fuel economy label for new and light vehicles in PDF format through his own account.


Determining fuel economy performance requirements for all light vehicles (New and used vehicles added) imported into Saudi Arabia or produced locally for sale in Saudi Arabia. The period between January 1, 2016 to December 31, 2020 is also covered by this standard.

​Using the following link (here).​

Using energy efficiency label's website through the following link (here).


Maxi​mum flow rate (L/min)
HS Code​Items  
Products
​1.9
​​848180700000​
Mixers of public toilets
​​​​Mixers ​​​ ​ ​ ​​​​​Fauc​ets​ ​
​6.0
​848180700000​Mixers of private toilets
​6.0
​848180700000​Kitchen mixers
​6.0
848180700000​ ​Bidet
​9.5
​732490000000​Showers
​6.0
​848090000000​Hand​ shower
​3.0+0.5
​691010000005
Ceramic​S trap
​Single flush​
​​Western-style toilets​ ​ ​

​4.0+0.5
​362220000000
Plastic
​P trap
Max. of The average is 3.0+0.5 as calculated by (f+(5×1))/
6910​10000005​Ceramic
S trap​
​Dual flush​

Max. of The average is 4.0+0.5 as calculated by 
(f+(5×l))/6

 
full flush 
value shall not

392220000000
Plastic
​P trap
1.0
​691090000000
Ceramic
​​Urinal with flow system​ ​​ ​​

  • For more information, please click (here​).​

Through the following link​ (here).

To familiarize yourself with the regulation, please visit the following link (here).

Through the following link (here).

  • Enter (here).
  • Fill importer's information.
  • Fill vehicle's information.
  • Click on “send".
  • Print the certificate.

  • Certificates issued according to technical regulations:
    • ​​Biodegradable plastic certificate.
    • G-Mark for low voltage electrical devices.
    • Trucks under-run protective devices certificate.
    • Trailers and semi-trailers certificate.
    • Electrical vehicles certificate.
    • Implementing regulation for measurement and calibration system.​
  • Certificates issued based on services' regulations:
    • Quality mark certificate for beneficiaries' services center (Hayyak).
    •  Classification of maintenance and repair vehicles centers certificate.
  • Certificates issued according to standards:
    • Conformity certificate of model's approval.
    •  Conformity certificate of line production's approval.
    • Conformity certificate of consignment.

To view the cost, please click (here).

  • 20 business days
  • If the service did not complete during this period, please click (he​re) to complain.​

Through awarding certificates system, please click (here).

To view the financial cost, please click (here).

Through granting certificates system, please click (here).

No, it could be subjected to penalties.

  • Ensuring that all low-voltage electrical products, which produced by manufacturing companies or importers in GCC countries, apply technical regulations of GCC countries on low-voltage electrical products.
  • Reducing accidents of these products.
  • Protecting the consumer and the market. 
  • Ensuring manufacturers and importers that low-voltage electrical products are conformed to GCC countries regulations when placed on the market.
  • Saving time, effort, and cost (easing facilitating goods’ entry through custom ports without repeated examination and testing).


​م
Product’s name
​1
Home electrical air fans.​
​2
Refrigerators, freezers, and others of home machines, tools, cooler devices, or freezers up to 30 feet3
​3
Centrifugal dryers and washing machines included home appliances that wash and dry up to 12 kg.  ​
​4
Home mills, blenders, food, juicers. 
​5
Home toasters.
​6
Home electric heat devices for hairdressing or hand drying.
​7
Home electric heaters. ​
​8
Home furnaces ovens which operate with microwaves (microwave).​​
​9
Other electric furnaces ovens such as home cooking ovens and stoves (including cookery) boilers, grills, toasters.
10
Home electric instant water heaters, combined water heaters, and dipping heaters up to 200 liters.
​11
Home electric irons.
12
Home plugs, adapters, electrical connections, and chargers.
​13
​Air conditioners.


To view the cost, please click (here​).

Through granting certificates system, please click (here​).​

It is a certificate issued by SASO to approve a model. It ensures that a product conforms to standards. Manufacturers, exporters, and importers can use this certificate to ensure the product is designed and subjected to conformity procedures before the production process. 

  • An enterprise’s commercial register.
  • Technical information of the product and method of use.
  • Related standards.
  • A test’s report from accredited laboratories or SASO conforming to product’s related standards.
  • Providing the stipulated declarations and committments in the regulation. 

One year starting from the obtaining date of a license for model approval.

Through granting certificates system, please click (here​).

It is a certificate issued by SASO for an amount of the prepared product for exporting or importing. It can be distinguished by serial number, batch number, and production date to ensure that it is conformed to related standards.

  • An enterprise’s commercial register.
  • Technical information of a product and method of use.
  • Related standards.
  • A test’s report from accredited laboratories or SASO conforming to product’s related standards.
  • Providing the stipulated declarations and commitments in the regulation.

One year starting from the obtaining date of a license or by the end of the determined amount. 

Through granting certificates system, please click (here​).

It is a certificate which is given to manufacturers for a specific amount of the production. It allows to produce the amount during specific period.

  • An enterprise’s commercial register.
  • Technical information of a product and method of use.
  • Related standards.
  • A test’s report from accredited laboratories or SASO conforming to product’s related standards.
  • Providing the stipulated declarations and commitments in the regulation.

One year starting from the obtaining date of a license.​

Through granting certificates system, please click (here​).

  • Mobile batteries.
  • Currently specified water pumps.
  • Televisions.
  • Laptops. 
  • Electronic watches.
  • Lights and its accessories. 
  • Conformity certificates for model approval (IECEE).

  • Saudi commercial register.
  • A declaration from the product’s owner or manufacturer that the importer is accredited in the kingdom of Saudi Arabia. 
  • Sizes and photos of the product (if it is not attached in the test’s report).
  • Explanatory documents (such as manual which must be in Arabic, a picture of charger plug for the product).
  • A test’s report for the product’s charger issued from accredited laboratory by the global system IECEE.
  • A test’s report for the product issued from accredited laboratory by the global system IECEE. Please click (here​).
  • A test’s certificate for the product issued by any certificate granting body (NCB) which is accredited by the global system IECEE. Please click (here).
  • A declaration and report from the importer of mentioning the product’s name and standards with applying the national differences. 
  • Attaching a certificate issued by Communication and Information Technology Commission (CITC) for the product (if it is working with SIM Card).
  • Attaching a certificate and energy efficiency label (if needed).

*Note: before applying, please ensure that you meet all the requirements.

  • Submitting an application SAR500 
  • Studying the application SAR2500
  • Issuing the license SAR500

  • Submitting an application SAR500 
  • Requesting a renew SAR2000
  • Issuing the license SAR500

It costs SAR1500

IECEE certificate is issued within 5 to 7 business days if all required documents are completed. 

If the applicant is a local importer, he/she must add the commercial register in industrial registry’s entry blank with editing the expiration date.

The certificate will be sent to the client by the registered e-mail in the system.

If there is any technical issue in the application or the system, please send an e-mail to info@saso.gov.sa

a license and certificate of energy efficiency label should be obtained before applying for IECEE.

To obtain the accepted conformity assessment bodies in granting certificates for the products, please click (here).

To obtain technical regulations and procedures, please click (here​).

Firstly, the work style when developing and approving optional Saudi standards: 
  • The initial project of a standard is developed in a way that it aligned in style and output with the methodology of generating Saudi standards which is derived mainly from the international methodology which implemented by the International Organization for Standardization (ISO) (IEC Guid 21-1 : 2005)/ISO) and used in the adoption of international standards.
  • Announcing this project in all possible means (SASO’s website, national newspapers, requesting opinions from governmental entities, chambers of commerce and industry, companies, and related manufactories… etc.).
  •  SASO gives related entities a period of time (60) days to study standards’ projects and give their observations and opinions.
  • SASO takes into consideration, as much as possible, these observations during the period of receiving observations. Moreover, the received observations will be answered if the concerned body requested. After entering observations, the project will be distributed again for a month with the ability of addressing entities who have expressed their observations on the project about SASO’s opinion of these observations. In addition, SASO will invite specialists in those bodies, if possible, to discuss and clarify the justifications. 
  • Approval from SASO board of directors for presenting the standard to the committees which arising from SASO board of directors for a discussion. If it is approved, it should be presented to SASO board of directors to take the approval.
  • Publishing the optional Saudi standards in the official newspaper (Umm Al-Qura) 
  • SASO informs governmental entities and chambers of commerce and industry about the Saudi standards that have been approved.

Secondly, mandatory Saudi standards (Saudi technical regulations): 
  • While preparing and approving mandatory Saudi standards issued by SASO, you should pay attention to the following: 
  • Related international standards are used, if available, as a base while developing mandatory Saudi standards. Standards or any of its parts should not be used if they are not efficient or inappropriate because of their violation of Islamic law, climatic or geographical factors, or basic technical issues.
  • As SASO is the official notification body in Saudi Arabia about Saudi technical regulations and standards, it notifies World Trade Organization (WTO) of Saudi technical regulation project and gives a period of time (60) days to receive any opinions from member states of the organization.
  • After approving technical regulation project by SASO board of directors, it will be published in the official newspaper (Umm Al-Qura) and the determined date on which it should be mandatory.
  • In case there are any inquiries (about any Saudi technical regulation, Saudi standard, or conformity assessment procedures) from any member state in WTO, SASO will respond to all these inquiries as it is the official inquiry center in Saudi Arabia to technical barriers to trade agreement (TBT).

Finally, steps of developing Saudi standards and technical regulations by technical teams:
  • They are the same steps as what are previously mentioned except that the initial project is prepared by technical teams and arising work teams in both Arabic and English. Then the project is announced (as mentioned above). After that, the project is presented to the executive committee arising from SASO’s board of directors. If it is approved, it will be submitted to board of directors for their approval. 



​Standards can be bought through Wasif website (here​).​

  • Choosing the appropriate search method to the beneficiary.
  • In case of choosing advanced search, search criteria are entered for what you are looking for through this method as it provides many criteria that can be used to reach desired results.
  • In case of choosing simple search, you can search by the standard title and number.
  • When the search results appear, the beneficiary can add the standard file which he\she wants to buy and specify the quantity.
  • Standards information will be added to the cart with possibility of edit or delete any information.
  • After adding standards to the cart, terms of use are agreed upon and the process is completed.
  • Sadad number will appear and send to the beneficiary as SMS.
  • After payment completion, the beneficiary can obtain the files through invoices list then choosing the invoice with the same Sadad number

  • Testing and inspecting samples according to standards. 
  • Issuing technical reports of inspection and test results. 
  • Providing opinions and technical advice in electrical fields.
  • Cooperating with related departments for making the initial and periodic inspection on manufactories who have obtained the quality mark. 
  • Participating in the developing of standards and regulations with the general department of standards. 

  • The beneficiary can apply to SASO through sending an e-mail to the general department of laboratories. Then they will be answered and provided with the registering application and requirements (here).
  • The beneficiary should fill and resend the application with the requirements.
  • After the application is studied, the registration invoice will be sent if nothing missing. 
  • After payment, a copy should be provided to ensure the payment process with the financial department.

1 to 60 business days.
If the service is not completed during this period, please click (here) to file a complain.

Through this link, please click (here​).

Courses are provided in relation to SASO activities. 

The registration is through the electronic portal of the center (here​) or through the following number 0112529555.

​​​​


Last modified 15 Feb 2021
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